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FAQ

FAQ

1. Product Information Q: What materials are your eyeglasses made of? A: Our eyeglasses are made of high-quality metal and acetate materials, which are lightweight, durable and comfortable for all-day wear. Q: Do you have different frame styles? A: Yes, we offer a variety of styles including cat eye, square, oval, aviator and retro designs to suit different preferences. Q: Can I get a sample before placing a bulk order? A: Yes, we provide sample services. Please contact us for sample details and costs. 2. Wholesale & Customization Q: What is your minimum order quantity (MOQ)? A: We accept small MOQ to support new retailers. Please contact us for specific MOQ details for different products. Q: Can I customize the logo on the glasses? A: Yes, we support custom logo services. You can choose to print or engrave your logo on the frames. Q: How long does it take to produce a custom order? A: The production time for custom orders is usually 15-25 days, depending on the order quantity and customization requirements. 3. Price & Payment Q: How is the price determined? A: The price is based on the product style, material, quantity and customization requirements. Please contact us for a detailed quotation. Q: What payment terms do you accept? A: We accept T/T, L/C and other commonly used international payment terms. 4. Shipping & After-Sales Q: How long does shipping take? A: Shipping time depends on the destination country and shipping method. Generally, it takes 7-20 days for international delivery. Q: What is your return policy? A: We accept returns for defective products. Please contact us within 7 days of receiving the goods if you have any issues. 5. Contact Us Q: How can I contact you for more information? A: You can send us an inquiry through our website, email us directly, or contact us via WhatsApp. We will reply within 24 hours.